Privacy Policy

Last updated: October 2025

At LUNORÉ , the confidentiality and security of your personal data are a priority.
This policy describes how we collect, use and protect the information you give us when you use our website lunore.com .

1. Collection of information

We collect information you provide directly to us when:

  • You create a customer account

  • You place an order

  • You subscribe to our newsletter

  • You contact us via the contact form

Data collected may include:

  • First and last name

  • Postal and delivery address

  • E-mail address

  • Phone number

  • Payment information (secured by our service providers)

2. Use of Information

Your information is used to:

  • Process your orders and deliveries

  • Inform you of the progress of your order

  • Send you offers and news (if you have given your consent)

  • Improve your user experience on our site

  • Prevent fraud and ensure transaction security

3. Sharing of information

We only share your data with trusted providers necessary to perform our services:

  • Logistics providers and carriers

  • Secure payment providers

  • Web hosting and email platforms

No commercial sharing or resale of your data is carried out.

4. Security and conservation

We apply strict technical and organizational security measures to protect your data against unauthorized access.
Your data is kept only for the duration necessary for the purpose of its processing or in accordance with applicable legal obligations.

5. Your rights

In accordance with the General Data Protection Regulation (GDPR), you have the following rights:

  • Right to access, rectify and delete your data

  • Right to object or limit processing

  • Right to portability of your data

To exercise your rights, contact us at:
📩 contact@lunore.com

6. Cookies

The lunore.com website uses cookies to:

  • Analyze navigation and improve site performance

  • Personalize your experience

  • Remember your shopping cart and preferences

You can disable cookies at any time in your browser settings.

7. Changes to the Policy

LUNORÉ reserves the right to modify this privacy policy at any time.
Updates will be posted on this page with the new revision date.

8. Contact

For any questions regarding this policy or the processing of your data:
LUNORÉ – Customer Service
📧 contact@lunore.com
🌐 www.lunore.com